Business process automation (BPA) is the use of advanced technology and Artificial Intelligence (AI) to complete business processes with minimal human intervention. A business process is an activity, or set of activities, used to accomplish a specific organizational goal, such as producing a product, assimilating new employees and bringing on new customers.
7 Business Process Automation benefits.
Improved operational efficiency
Reduced costs
Document management
Superior customer service
Greater compliance
Improved employee morale
Visibility & transparency
What Business Process can I automate?
Invoice Processing: Automation can help streamline creating, sending, tracking, and paying invoices, reducing manual errors and improving efficiency. Employee On-boarding: Automated workflows can guide new hires through the on-boarding process, including filling out paperwork, completing training, and more. Customer Support: Automation can provide instant responses to common customer inquiries, route support tickets, and track interactions. Sales/CRM Process: Sales teams can use automation to manage leads, follow up with prospects, and maintain customer relationships. Social Media Management: Businesses can schedule posts, track engagement, and respond to comments automatically. Expense Reporting: Automation can simplify submitting, approving, and reimbursing expenses. Inventory Management: Automated systems can track inventory levels, send alerts when stock is low, and even reorder products. Scheduling Employee Shifts: Automation can make creating and adjusting employee schedules easier, reducing conflicts and improving communication. Approval Requests: Workflow automation can streamline the process of submitting and approving requests, such as time off, budget expenditures, etc. Vendor Management: Automating vendor selection, performance evaluation, and payment processes can save time and improve relationships. Payroll Processing: Payroll software can automate calculating pay, deducting taxes, and distributing paychecks. Bookkeeping and Accounting: Automation can be used for tasks like tracking expenses, reconciling transactions, and generating financial reports